Crystal is as good as they get. We were out-of-town buyers looking for a rental property. So we had zero experience in Lawrence and we'd never invested in a rental property. Crystal worked hard from day 1 to find what we needed and has been right beside us after the sale during the remodel and prep for rental process. She was prompt, professional, responsive, and just plain nice. We would recommend Crystal and her team to anyone who's in market to buy or sell.